Normal - $16.50 (incl. GST)

1. Search By Keyword

At the top right hand corner of the home page you will see a Search Button. Here you can enter a keyword (e.g. camera),Product Model (e.g. C713) or Manufacturer Part Number (e.g. 8500225). in to the search box thne hit the 'Search' button.

Note: The more descriptive and specific your keyword, the better. For example, typing in either ‘digital camera’ or ‘video camera’ in to the search box would return more relevant results than if you were to type ‘camera’

A list of search results will be displayed. On the left hand side of the results page you will see you can refine your results even further by:

Using the search box to search further within your results

Refining by category

Refining by brand

Refining by wholesale price

And it doesn’t stop there! Above the list of results you will see you can sort the results even further by ‘Price’ low to high or high to low, and ‘Brand’ ascending or descending.

2. Search by product classification

At the top of the home page you have the top level classifications, those being

Computer

Electronics

Food Drink Gifts

Lifestyle

Printing

Click on the top-level classification tab most relevant to the product you are searching for. (e.g. if you were searching for a camera you would click on the ‘Electronics’ tab.) This will take you to a page detailing further categories that fall under the ‘Electronics’ classification, such as cameras, mobile phones, and audio.

From here you can select a sub category and refine your search again by selecting one of the following from the left hand side of the web page.

Clients are encouraged to select products carefully using information on the thinkgroup website to ensure that the correct products are ordered.

thinkgroup has a very clear returns policy.

Goods may only be returned for credit.

Custom made or custom processed Goods or Goods acquired specifically for the Buyer will only be returnable with the Seller’s written consent.

Goods may only be returned for credit or exchange within 7 days of the date of invoice and must be in as new & saleable condition. Goods may be returned for credit or exchange after that time if there was a breach of the statutory conditions.

At the supplier’s discretion, Goods returned for credit or exchange may incur a restocking fee equal to 10% of the invoiced price of the Goods. The minimum restocking fee per Order is $30 and the maximum restocking fee per Order is $300. For example, if the invoiced price of the good is less than $300 then the restocking fee will be $30, otherwise if the price is greater than $300 but less than $3000 then the restocking fee will be 10% of the invoiced price otherwise the restocking fee will be $300.

It is the supplier, and not thinkgroup, who sets the above mentioned terms and conditions.

All credit card payments are getting processed through the Secure Payment Gateway of the Bendigo Bank.

Once the order has reached the delivery details step, thinkgroup then handovers the transaction to the Secure Payment Gateway of the Bendigo Bank. It is at this point that the user enters the credit card details, and the authentication and encryption is handled by this service using SSL. Once complete, a receipt number is handed back to the thinkgroup site. Therefore, the payment is completely and securely bank hosted, and thinkgroup never has access to the credit card details.

Our friendly team at thinkgroup are available to help you by calling either 1300 36 99 93 or by sending an email to admin@thinkgroup.com.au between our business hours of 8am – 5pm Monday to Friday